We buy most pinball machines made after 1990. We require that you email us pictures of the machine along with an asking price. Please send an email to support@pinballco.com. We will then consider purchasing your machine. We do NOT purchase used arcades or jukeboxes.

All of our refurbished pinball machines are completely shopped out, meaning that the playfields are cleaned and waxed, all rubbers and bulbs are replaced and we do touch up work on the cabinet as needed. They are play tested to make sure everything functions 100%. See our full refurbished process at Pinball Refurbishing Process. The high-end restorations are a whole new level of restoration. The cabinet gets completely sanded down to bare wood and new cabinet artwork is applied. We install a new coin door and new legs, so the cabinet looks brand new. We put in a brand new, clear coated playfield (the clear coat helps protect the playfield so that it will not wear down over time). We install all new plastics and ramps. The finished product is a machine that is even better than it was brand new, because new machines didn’t come with clear coated playfields. It takes us around 2-3 months to complete one high end restoration. It is also extensively tested to ensure it is working 100%.

We have an extensive network of technicians all over the country that do service calls to our customers’ homes. Please email us at service@thepinballnation.com and provide your invoice number and we can put you in touch with someone locally.

Yes. Occasionally high demand new in box games are not in stock for quite some time. Games available for pre-order are clearly stated on the game specific page under “Lead Time.” Typically, we take a $500 or $1,000 refundable deposit for pre-orders. Once the game is in stock and ready to ship, the deposit becomes non-refundable. Feel free to give us a call if you have any questions regarding pre-orders.

Lead times vary from a few days up to 8-10 weeks, just depending on the item. However, most items arrive within 2 to 3 weeks. Feel free to give us a call to find out the lead time on a specific item. We also try to keep our game specific pages updated with lead times as best as possible.

Once an order is shipped, in transit times vary depending on delivery type chosen at checkout and the location of where the game(s) are being delivered. Curbside deliveries typically take anywhere from 1 to 6 business days, depending on your location. Inside deliveries typically take 2-3 weeks, but occasionally remote locations can be longer. Tracking details are sent to customers when games ship.

Yes, we do not.

We collect tax in many states. Sales tax is calculated in our shopping cart and checkout pages.

We offer 6, 24, and 36 month financing to consumers. Select “Pay Over Time” at checkout to apply for financing through Bread.

We offer commercial lease/finance options through a third party company. Check Arcade Lease for more information. We do not offer leasing for home use.

We accept the following forms of payment on purchases: any major credit card, Cashapp, Zelle, Bitcoin, Usdt, check, or bank wire.