This is the second machine we’ve purchased from The Pinball Company and will not be the last. The personal attention to our order, from updates on delivery to receiving the machine, is incredible. The game arrived packed and crated securely, within minutes of our scheduled delivery window, in pristine condition. Great company to work with.
Delivered on time, had one issue and they helped immediately to diagnose the problem over the phone. Turns out a wiring harness was loose.
Ordered Saturday, received invoice Sunday and shipping notification Monday. Delivery carrier was timely and courteous. Machine is awesome!
Extremely fast shipping! They are very professional and responsive…buy with confidence..I bought the Mandalorian Premium Pinball Machine…VERY PLEASED
Short and to the point. My game was shipped within two days and delivered a week later. Legit transaction.
Arrived really quickly
Dominic did a phenomenal job of delivery prior to Christmas for my two sons. He and a co-worker went above and beyond to make sure our pinball machine was “hidden” in our basement so the surprise would not be ruined prior to Christmas morning. I highly recommend this company.
Very professional and fast service
I am a repeat customer and recommend pinball com
Dominic answered all of our questions in a friendly and professional manner. We received the product within days of the order and it came in perfect condition. We are very pleased with the service we received.
Amazing service and fast shipment. Sent via direct freight company that avoided intermodal transfer and damage. Great Job!
Great customer service! Dominic was extremely helpful and answered all of my questions before my purchase of the Pac Man Arcade Party. Shipping was very quick and the packaging was very good. Dominic even helped me on the shipping as my facility has a dock to receive large trucks. Would do business with them in the future and hopefully will!
Their Service and Communication was Superior
This is my third pinball (Mandalorian Pro) from The Pinball Company (previously purchased Stranger Things Premium and Demolition Man resto) and all three times the process has been smooth as can be reasonably expected. Shipping was timely, Pin was new in box and the box was in great shape.
Great communication throughout the purchase to delivery, ensuring it was operational and functioning, etc. Really appreciate all the timely responses to inquiries and follow up on logistics.
Short and to the point. My game was shipped within two days and delivered a week later. Legit transaction.
Excellent service. Dominic was awesome to work with. Timely response to all my questions. I Would HIGHLY recommend The Pinball Company!!!
Couldn’t be happier with my Led Zeppelin Premium machine.
Amazing. Shipped so quickly. Love the customer support.
Very fast delivery have a great game the best dealer on the web A+